Política de reembolso

At Walk-side, customer satisfaction is our priority.

We accept returns within 7 calendar days after the order is delivered, in accordance with consumer protection regulations, provided that the product is unused, in its original packaging, and includes all accessories.

Return conditions:

  • The product must be in perfect condition and unused.

  • The return request must be made within 7 days of delivery.

  • The customer is responsible for return shipping costs, except in cases of defective products or order errors.

Refunds:

  • Once the returned product is received and inspected, the refund will be processed.

  • Refunds will be issued using the same payment method used for the purchase.

  • Processing times may vary depending on the payment provider.

To request a return or refund, please contact us at:
📧 support@walk-side.com